Shipping policy
Shipping Policy — A.M.E.
At A.M.E., each piece follows a slower rhythm.
From the moment your order is placed, it begins a considered journey.
Prepared, packed, and sent with care.
Order Processing
All orders are processed within 24h.
During periods of high demand or limited releases, processing times may extend slightly.We appreciate your patience as each piece is handled with intention.
Once your order has been dispatched, you will receive a confirmation email with tracking details.
Shipping Times
Estimated delivery times:
- Australia: 2–5 business days
- International: 5–10 business days
Please note that these are estimates and may vary depending on location, customs, and courier conditions.
Shipping Costs
Shipping costs are calculated at checkout based on your location.
From time to time, we may offer complimentary shipping as part of selected releases or campaigns.
International Duties & Taxes
For international orders, customs duties and taxes may apply depending on your country.
These charges are the responsibility of the customer and are not controlled by A.M.E.
We recommend checking with your local customs office for further information.
Tracking
All orders include tracking.
Once dispatched, A.M.E. is not responsible for delays caused by couriers, customs, or unforeseen circumstances.
Delivery Responsibility
Please ensure all shipping details are correct at checkout.
A.M.E. is not responsible for:
- Incorrect shipping addresses
- Lost or stolen parcels marked as delivered
If you experience any issues, we will always do our best to assist you.
Lost or Delayed Orders
If your order has not arrived within the estimated timeframe, please contact us at:
We will work with the courier to resolve the issue where possible.
A Note on Packaging
Your piece will arrive in recyclable packaging aligned with our commitment to responsible craftsmanship.